Who We Are
Whistleblower Protections
St John Ambulance Australia is committed to strong corporate governance, transparency and integrity. This assists us in working towards our mission and vision, and upholding the values of our organisation and the Order of St John.
A key component of this is a Whistleblower Process and Policy. This seeks to empower individuals to play an active and protected role in eliminating any improper conduct in the workplace.
St John provides access to Stopline – a confidential, independent provider of whistleblowing services who will take full details of your concerns via telephone, mail, email or website. This process preserves anonymity if it is desired.
What can be reported or disclosed?
Any breaches of the Code of Conduct, related policies, and issues that may adversely affect St John may be disclosed. This may include: criminal offences, breach of legal obligation, unsafe behaviour, abuse, harassment or bullying.
Raising a concern
The Whistleblower process and Stopline are available to all St John Ambulance Australia employees, contractors or designated stakeholders, and translation services can be provided if requested. More information is available at the St John Ambulance Australia Online Reporting | Externally Managed Disclosure Portal
As well as the disclosure process, the website provides access to our Codes of Conduct, Whistleblower Policy and answers to some of the most frequently asked questions for your reference. To raise a concern, contact 1300 ST JOHN (360 455) or Stopline
More
Information
About Whistleblower Protection and the Law
The Australian Government has passed a Treasury Laws Amendment (Enhancing Whistleblowers Protections Bill 2018) to improve protection and rights of Whistleblowers. To understand more about this Bill and how it impacts you, visit the link below.
How to access Stopline or take action
1. First Disclosure (direct to organisation)
In the first instance, St John encourages whistleblowers to raise any matter with the Australian Office directly. Individuals can make a disclosure by contacting the Whistleblowing Contact Officer.
The Whistleblowing Contact Officer is a senior manager appointed by the Australian CEO and is therefore an ‘eligible recipient’ under the Corporations Act. This can be done via phone, email or mail.
- 1300 360 455
- policy@stjohn.org.au
- PO Box 9081, Deakin ACT 2600
1. Whistleblowing Hotline (Stopline)
St John has engaged a whistleblowing hotline provider, Stopline, to handle disclosures. This is a confidential, safe and non threatening service that is external to St John and available 24 hours a day, seven days a week.
- 1300 304 550 (in Australia)
- stjohnambulance@stopline.com.au
-
Post: St John Ambulance (Australian Office)
C/O Stopline Locked Bag 8 Hawthorn VIC 3122 Australia -
Fax: St John Ambulance (Australian Office)
C/O Stopline +61 3 9882 4480 - stjohnambulance.stoplinereport.com
Other Feedback, Complaints
and Concerns
Not all concerns, complaints or feedback are Whistleblowing.
If you would like to provide general St John feedback contact enquiries@stjohn.org.au
Child
Safeguarding
St John takes child safety and wellbeing seriously. To find out more about Child safeguarding policy and practice visit our Child Safeguarding page.
